When I say the word “survey,” what do you think of? Do you think of an email or text asking you to answer questions about a recent purchase or experience?
If I told you surveys could be extremely beneficial to your business, would you believe me?
Let me tell you why you should be adding surveys to your business.
Surveys allow you to customize your product for your customers.
If you are selling keychains but spending too much and not selling half of the patterns, you could send a survey and notice that your customers are mostly into the western style patterns. With the help of the survey, you were able to save money, create product that your customers loved, and focus on possibly adding more products with a western style.
Surveys help you understand what your customers want from a service.
When starting a car detailing business, you might not know what your customers want or need when looking for that service. Sending out a survey would be beneficial in this case because it allows you to ask people who use this service what they want or need and allows you to provide them with it.
Surveys take customer service to a whole different level.
Surveys allow you to see what your customers did and did not like about your product or service. You can see if changes could be made to your product, service, shipping, packaging, etc. We all know that changes cannot be made in every area, such as shipping because that it is related to the shipping company, but it is nice to know what you can do to help. If customers love your product, then you have an awesome review ready to share with possible customers in the future!
During 2020, most businesses have had to move completely online, at least for a couple months. Most agriculture clients aren't online, yet, but they are slowly moving there. These six businesses are showing how fun and interesting farming can really be while still teaching you more information!
1. How Farms Work on YouTube - They are using good songs, cool views, and themselves to make you feel connected to what you are watching. They are showing people who don't live on a farm what it is actually like.
2. Millennial Farmer - He started his YouTube because of all the misinformation out in the world. He is using his platform to teach people about how their food is grown and raised. He does through vlog style videos and sharing about his personal life to help you feel more connected!
3. Show Me Shortline - They are using lots of different social media platforms to show people different types of farming machines (not all made in the U.S.) and what they are used for! They use videos with different angles to show you what the machine can do!
4. Hingtgen Farms on Instagram - This account is run by Cameron who works with his father on a farm in Iowa. They use Instagram to share awesome photos of tractors, farm animals, and their fields. They use IGTV to share their opinion on machines and show videos of harvesting.
5. Modfarm on Instagram - They use bright colors and fun photos to help people learn about where their food comes from and more about farms! They share photos from other farming accounts to share their business and what they do!
I officially hit my one year at SMS Marketing Group! I have been thinking a lot about how my life was so different when I started and I couldn't be more happy I made the decision to work in digital marketing.
I have learned more about social media and how to use it, farming and farming machines, and designing. I thought designing would be my favorite part, but it's actually getting to know our clients or potential clients. They share about their business, how they started, and what drives them to keep going. They show you the passion they have for their business and it's fun and exciting to learn about.
Today, I am sharing with you 5 Things I Love About My Job!
I always wonder what made some people start their business. Did they have a huge passion for dog treats, a love of home décor, or did they just start a business to say they can?
When I started working at SMS Marketing Group, I asked Janeka what made her start social media marketing. She told me it was not what she originally planned to do, but when she moved back to Missouri, she found a passion for it.
She started working with Chris at Show Me Shortline and saw how much he was spending on his marketing and what he was getting out of it. She asked him to take a chance on her and see what she could do for him.
She took half of his budget, had him get rid of print ads, go to less trade shows, and start using his money towards Facebook, Instagram, and Google ads.
Janeka wanted to help Show Me Shortline save money, while still getting more customers and more people interested in what they sell. In less than 1 year, they had a 35% increase in sales!
Janeka has made sure that SMS Marketing Group is made for all businesses. Too many marketing companies ask you to pay too much for not much of anything. Small or large budgets, we are there to help them all. We keep prices reasonable and we do not do contracts.
We want to help businesses gain customers, but not break the bank.
With the first day of fall, we thought we would share ideas for social media posts. It can be hard to figure out what you want to share and what people want to see.
You can use so many different social media ads to support your business. Companies always talk about what ads they can run to help you, but they don’t always tell you the best ads to run. They also don’t tell you how to get the most out of your money.
As I’ve said before, social media is extremely important to businesses trying to reach new customers. It’s not easy to gain followers or activity organically, so paying for ads is extremely important! You can run ads on Facebook, Instagram, Snapchat, YouTube, even Tik Tok! You’ve definitely seen them before, but they don’t always look like ads.
Just like there are different platforms to share ads, there are different types of ads. You can share photo ads, video ads, carousel ads, or text ads. They can all be very beneficial, but it is important to learn what your customers want. Janeka, our Marketing Director, spent 7 years A/B testing and learned what is best for Agriculture! It can take time, but it is definitely worth it.
When deciding to run an ad, you have to figure out what you want from the ads. Do you want people going to your website or calling you? It probably depends on your business. If you are selling clothes online, you’ll want them to head to your website to make a purchase. But if you sell a service, not a product, you want them to contact you to learn more about it! This is called a campaign objective.
Several factors play into how much you are going to pay for an ad. Your campaign objective, the audience you are targeting, where you are targeting, and when you are doing it. Ads are sold in an auction format which means you set a maximum bid for results or bid for the day.
Here are some other blogs we’ve written, if you ever want to learn more about what advertising terms mean, what social media is best for your target audience, or more about digital marketing.
The Best Content for Each Social Media Platform
6 Digital Marketing Terms You Need to Know
Helpful Social Media Statistics
Lead generation is necessary for all businesses. It does not have to be hard or time-consuming to get either. I am sharing tips with you that are proven to help boost your leads and trust.
These ideas should help boost your lead generation and credibility when leads are looking at your website to learn more about you and your business.
One of the biggest problems when looking for marketing, is that some of the names can be confusing. Even if they seem self-explanatory, they can still be a difficult term. Today, I’m sharing information on virtual assisting.
A virtual assistant is someone who provides services to clients outside of their office. They typically use shared documents and calendars to help the client achieve their goals. Virtual Assistants are typically skilled in social media, content management, blog post writing, graphic design, and Internet marketing.
Virtual Assistants are becoming more necessary everyday to help small businesses stay connected on social media. Virtual Assistants can help keep costs down because you do not have to pay for a desk or office space since they work remotely. Unless you need a virtual assistant full time, you can hire them on as part time to use them only for tasks you need done. Using a virtual assistant frees time for your business to gain revenue and grow.
A Virtual Assistant is dedicated to your online presence. They will respond quickly to messages and comments which is extremely necessary in a companies digital presence. They help to provide good customer service online and keep you connected to your customers.
Virtual Assistants can be such a helpful tool to add to your business and continue to help you grow.